Getting there and parking, Palmerstown House is located in County Kildare, easily reached by car from Dublin and other nearby towns.

• On-site parking is subject to availability; nearby public parking and local transport options may be limited.

• Plan travel in advance.

• Consider carpooling or using designated drop-off areas.

Accessible tickets, where available, can be purchased via Ticketmaster through the 'Accessible Tickets' button on desktop or the accessible symbol on mobile devices. All tickets are subject to availability. 

If you have any questions regarding accessibility or any specific requirements please do not hesitate to contact us via email – events@liveatpalmerstown.ie

Customers are responsible for choosing suitable tickets. You must carefully read all available information and consider relevant logistics before purchasing any specific ticket type.

Customers must register for Ticketmaster's Accessible Database here‍ ‍before purchasing any accessible tickets. 

Once verified, an AAR number will be issued by Ticketmaster to customers who have registered their accessible requirements and this unique identifier will remain valid on your account for 2 years. It is required to book accessible tickets or apply for accessible accommodations. 

Promoter cannot accept any medical evidence directly, so those who wish to book accessible tickets or apply for accessible accommodations must have a valid AAR number to proceed. 

An AAR will not alter any existing ticket bookings, so if you have already made a purchase and then register, your booking will remain the same on this occasion. You will, however, be able to use your AAR number to complete future accessible bookings or to complete accessible request forms for outdoor summer shows.

Due to capacity limitations, all parties in wheelchair-accessible bays or on accessible platforms are limited to 1:1, except where there are verified additional care requirements (and bookings have been made to reflect this - we cannot add additional tickets after the fact), to ensure as many accessible customers who require wheelchair/accessible access can attend as possible.

Age policies vary from event to event. Please check the Ticketmaster event page for accurate event age policy information. When on the purchase page for your event click on the 'More Info' button.

Promoter does not recommend large outdoor events for those under 5 years of age. Should you still choose to bring young children or babies, please note you will need to use a wearable baby carrier (prams and buggies are not allowed) and use appropriate ear defenders. You may also be requested to sign a consent form before entering the venue.

Everyone entering the venue, regardless of age, requires their own ticket - we do not have a 'babes-in-arms' policy, and there are no 'infant tickets' available.

For bar access, the only acceptable forms of ID are Passport, Garda Age Card, and Driving Licence.

There is no cloakroom or locker facilities on site. There will be no ATM machines on site.

Vendors and bars will have the option to pay by card.

You can reach us anytime via our contact page or email events@liveatpalmerstown.ie. We aim to respond quickly—usually within one/two business day/s.

We operate a Lost & Found booth during the event, open nightly from 5:00 PM to 11:00 PM. If you lose something and cannot retrieve it on the night of the show, please contact us at events@liveatpalmerstown.ie.

In accordance with our Purchase Policy and local laws, all attendees are subject to a search upon entry. Please review our list of banned items before arriving at the venue.

Important: This prohibited items list is a guideline and is not exhaustive. If you are unsure about a specific item, please contact us in advance or err on the side of caution and leave it at home.

Security personnel reserve the right to confiscate and safely dispose of any banned items. Refusing a search or failing to surrender prohibited items may result in being denied entry or ejected from the event.

We recommend checking this page closer to your event date, as policies and permitted items are subject to change.

Prohibited Items

• Aerosols

• Air Horns

• Alcohol

• Animals (other than registered guide or hearing dogs)

• Any item which may reasonably be considered for use as a weapon

• Audio recorders

• Backpacks

• Bikes (including e-bikes)

• Bottle caps

• Buggies

• Cans

• Cameras with a detachable lens or recording equipment

• Camping Equipment

• Carts

• Chains (of any kind)

• Chairs (excluding wheelchairs)

• Chinese or Sky lanterns

• Cigarettes (in excessive quantities)

• Deck chairs

• Drones

• Excessive quantities of anything, where there may be presumed intent to sell

• Folding chairs

• Food (except where otherwise stated)

• Fireworks

• Flag Poles

• Flares

• Glass / Glass containers

• Go Pro cameras

• Hard plastic reusable bottles

• Hi-viz of any kind

• Illegal substances

• iPads

• Knee-scooters

• Laser pens or laser pointers

• Lightsabers

• Megaphones

• Metal reusable bottles

• Nitrous Oxide

• Prams

• Professional/Semi-professional cameras, STILL OR DIGITAL

• Recording equipment, SOUND or VIDEO

• Scooters (including e-scooters)

• Selfie sticks

• Shooting sticks

• Signs or flags bigger than A3 size

• Smoke Canisters

• Sound systems

• Spray cans

• Tridents

• Unofficial tabards or reflective jackets

• Wagons

• Weapons

All enquiries must be directed to events@liveatpalmerstown.ie

Palmerstown House Estate is not responsible for event communications.