PRIVACY POLICY

 1. INTRODUCTION

Welcome to the Privacy Policy for Live at Palmerstown, operated by District Eight Events Productions LTD ("we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website (www.liveatpalmerstown.ie), interact with our social media, or attend our events.

2. DATA CONTROLLER

District 8 Events is the data controller responsible for your personal data. If you have any questions regarding this policy or our privacy practices, please contact us at:events@liveatpalmerstown.ie

3. INFORMATION WE COLLECT

We may collect and process different types of personal data about you, including:

  • Identity Data: Name, date of birth (to verify age requirements for over-18s events).

  • Contact Data: Email address and phone number (if you sign up for our newsletter or contact us).

  • Technical Data: IP address, browser type, location, and operating system when you browse our website.

  • Multimedia Data: Images or video footage captured via CCTV or professional event photography/videography (as outlined in our Terms and Conditions).

4. HOW WE COLLECT YOUR DATA

  • Direct Interaction: Information you provide by filling in forms on our site or communicating with us by email.

  • Third-Party Platforms: We do not sell tickets directly. When you purchase a ticket via third-party platforms (such as Eventbrite, DICE, or Resident Advisor), they may share certain attendee information with us for event management and entry verification purposes. Please review the privacy policies of those platforms separately.

  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data through cookies and similar technologies.

5. HOW WE USE YOUR INFORMATION

We will only use your personal data when the law allows us to. Most commonly, we use your data for:

  • Event Management: To manage entry, verify age, and ensure the safety and security of all attendees.

  • Marketing: To provide you with updates about Live at Palmerstown and future District 8 events, provided you have given explicit consent to receive such communications.

  • Safety and Security: Using CCTV and security footage to prevent prohibited activities and ensure public safety.

  • Promotional Purposes: Using crowd photography or video from our events for our social media and future marketing materials.

6. DISCLOSURE OF YOUR DATA 

We may share your personal data with the following categories of recipients:

  • Third-Party Service Providers: We engage external companies to support our daily operations and IT infrastructure. This includes cloud and website hosting, payment processing platforms, information security services, outsourced customer support teams, and data analytics and marketing providers (e.g., Mailchimp). Please note that some of these service providers may be located outside of your jurisdiction.

  • Ticketing Partners: We coordinate closely with our independent ticketing platforms to manage your bookings, provide technical support, and resolve entry issues or event cancellations.

  • Affiliates & Trusted Partners: We may share information with associated companies or strategic partners who assist us with joint marketing efforts, reporting, and overall technical support.

  • Professional Advisers: Including lawyers, auditors, consultants, and insurers who help us manage our business safely and legally.

  • Authorities & Public Health Officials: We may disclose your information to law enforcement, regulatory bodies, or local government officials as required by Irish law. This includes sharing data when strictly necessary to ensure public safety or to comply with applicable health and safety requirements to protect the vital interests of our attendees.

7. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees and partners who have a business "need to know."

8. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. YOUR LEGAL RIGHTS

Under the GDPR and the Irish Data Protection Act 2018, you have the right to:

  • Request access to your personal data.

  • Request correction of the personal data we hold about you.

  • Request erasure of your personal data.

  • Object to the processing of your personal data (including for marketing).

  • Request restriction of processing.

  • Withdraw consent at any time where we are relying on consent to process your data.

To exercise any of these rights, please contact us at info@palmerstownlive.ie

11. COOKIES

You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

12. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and, where appropriate, notified to you by email.